Definition
Programs that accept and, where possible, attempt to resolve complaints regarding the quality, advertising or sales of website design services. Complaints may focus on communication issues such as listening, managing expectations and meeting deadlines; overpromising or failure to deliver; technical limitations and hosting issues; lack of ability to support requirements for ongoing enhancements; poor alignment with the purchaser's brand; lack of a professional look and feel; an unstable company that went out of business without a forwarding address; and other similar problems.
URL Name
DD-1500-9865
Third Level Code
DD-1500
Taxonomy Code
DD-1500.9865
Parent Code
DD-1500
Family Code
D
Second Level Code
DD
Fourth Level Code
DD-1500-9865
Use References
Website Design Complaints, Website Designer Complaints
Publication Status
Draft