In Person Assister Programs

Programs permitted by the Affordable Care Act (ACA) that provide in-person assistance personnel (also known as non-navigator assistance personnel) to help people understand and access insurance coverage through the marketplace. In a state-based marketplace, in-person assistance personnel may serve as a part of an optional, transitional program that the state can set up before its marketplace is economically self sustaining, and before its navigator program is fully functional. Though they perform the same functions as navigators, in-person assistance personnel are funded through separate grants or contracts administered by a state. In person assistance personnel must also complete comprehensive training.