Percentage of Income Utility Payment Plans

Utility companies that offer an extended payment arrangement for income-eligible households. People who qualify for the program pay a percentage of their monthly household income to the company that provides the primary and/or secondary source of heat rather than the full amount owed based on energy usage. Consumers are responsible for any debt or arrearage (the difference between their remaining PIPP balance and their actual bill) once they end participation, become ineligible or are disconnected for missed payments. People who discontinue the program may be placed in an arrearage crediting program which helps them gradually return to a regular bill payment plan and clear the arrearage amount.