Definition
Utility companies that offer plans which help income-eligible customers maintain year-round service and pay down delinquent balances. Included are incentives programs which award credits toward delinquent balances when customers make their agreed-upon scheduled payment, installment plan options which allow customers to pay a portion of their arrearage amount in addition to their current bill over a negotiated period of months and other arrangements tailored to meet individual circumstances. Some programs may have a minimum arrearage amount and a minimum usage amount that a customer must have before they qualify for some of the plans.
URL Name
BV-8900-9125-900
Third Level Code
BV-8900
Taxonomy Code
BV-8900.9125-900
Parent Code
BV-8900.9125
Family Code
B
Second Level Code
BV
Fifth Level Code
BV-8900-9125-900
Fourth Level Code
BV-8900-9125
Use References
Arrearage Forgiveness Programs for Utilities Bills, Delinquent Utility Bill Payment Plans, Matching Payment Programs for Utilities, Utilities Arrearage Crediting Programs, Utilities Arrearage Payment Plans, Utility Arrearage Crediting Programs, Utility Bill Arrearage Forgiveness Programs, Utility Matching Payment Programs
Publication Status
Draft