Definition
Programs that accept and, where possible, attempt to resolve complaints regarding overbooking practices, diverted flights, delayed flight compensation, baggage problems, cancellations, fares, frequent flyer programs, customer service, problems in the airport terminal and other claims against an airline.
URL Name
DD-1500-0150-030
Third Level Code
DD-1500
Taxonomy Code
DD-1500.0150-030
Parent Code
DD-1500.0150
Family Code
D
Second Level Code
DD
Fifth Level Code
DD-1500-0150-030
Fourth Level Code
DD-1500-0150
Use References
Air Fare Complaints, Flight Cancellation Complaints, Flight Overbooking Complaints, Frequent Flyer Program Complaints, Lost Baggage Complaints
Publication Status
Draft