Definition
Programs that help nonprofit organizations, small businesses and other groups evaluate, select, install and effectively use hardware and/or software that allows calls that come into their system to be recorded and stored when the individual to whom the call is directed is unable to answer their telephone. Distinguishing features include the ability to create customized messages, the number of mailboxes the system supports, the maximum length of messages, storage limits for messages, the number of simultaneous connections that are possible, voice recognition capabilities, the number of languages it supports, the ability to identify staff members by spelling their name, the ability to access the system remotely and the system's interoperability with the organization's automated attendant.
URL Name
TP-3350-8500-930
Third Level Code
TP-3350
Taxonomy Code
TP-3350.8500-930
Parent Code
TP-3350.8500
Family Code
T
Second Level Code
TP
Fifth Level Code
TP-3350-8500-930
Fourth Level Code
TP-3350-8500
Publication Status
Draft