Definition
Offices in hospitals and other health care institutions (including HMOs) whose staff handle complaints from patients regarding the inpatient, outpatient or home health care they are receiving. These offices work within the system to help patients achieve satisfaction as an alternative to filing a complaint with licensing authorities or consumer action agencies, requesting the services of outside advocates or seeking legal advice from attorneys who specialize in the health care field.
URL Name
LH-6300-4150
Third Level Code
LH-6300
Taxonomy Code
LH-6300.4150
Parent Code
LH-6300
Family Code
L
Second Level Code
LH
Fourth Level Code
LH-6300-4150
Use References
Hospital Based Patient Advocacy Office, Hospital Based Patient Ombudsman Programs, Hospital Ombudsman, Patient Representative Services, Hospital Based Patient Ombudsperson Programs, Hospital Ombudsperson
Publication Status
Online