Definition
Programs that accept and, where possible, attempt to resolve complaints regarding the product quality or business practices of companies that manufacture or sell burglar alarms, alarm systems or other protective devices; or offer other home security services. Included are complaints regarding performance failures, system inadequacy, breakdowns in police notification procedures, problems with on-site response by alarm company employees, fee disputes, misrepresentation, unethical or improper conduct of personnel and other similar problems.
URL Name
DD-1500-0250
Third Level Code
DD-1500
Taxonomy Code
DD-1500.0250
Parent Code
DD-1500
Family Code
D
Second Level Code
DD
Fourth Level Code
DD-1500-0250
Use References
Alarm System Complaints, Burglar Alarm Complaints, Home Security Service Complaints, Home Protection Devices Complaints
Publication Status
Online