Definition
Programs that accept and, where possible, attempt to resolve complaints regarding the quality of service, unethical or improper conduct of personnel or other inappropriate business practices of national or state banks, state or federally chartered savings and loan companies or chartered commercial banks. Included are complaints regarding errors in computing interest, late charges or impounds, improper foreclosures on real estate loans, failure to meet loan commitments, noncompliance with the terms of the contract loan agreement or other similar problems.
URL Name
DD-1500-0750
Third Level Code
DD-1500
Taxonomy Code
DD-1500.0750
Parent Code
DD-1500
Family Code
D
Second Level Code
DD
Fourth Level Code
DD-1500-0750
Use References
Savings and Loans Complaints
Publication Status
Online