Affordable Care Act Information/Counseling Personnel

Individuals who provide assistance for consumers and small businesses wanting to purchase private insurance through the marketplaces mandated by the Affordable Care Act (ACA) for themselves or, in the case of employers, for their employees. Their primary responsibility is to facilitate enrollment of consumers in qualified health plans offered through the marketplaces. Included are individuals trained to serve as navigators or in person assisters (IPAs) in programs established within the marketplace and employees and volunteers working in organizations outside the marketplace who have been trained to serve as certified application counselors (CACs) and authorized to connect consumers to the ACA's expanded coverage options.