Interviewing Clerks

Individuals who are responsible for interviewing and eliciting information from people for the purpose of completing an application form, verifying information previously obtained, documenting a complaint or preparing other similar reports/records. Interviewing clerks who conduct market research surveys and polls for research firms have somewhat different responsibilities. They ask a series of prepared questions, record the responses and forward the results to management. They may ask individuals questions about their occupation and earnings, political preferences, buying habits, satisfaction with certain goods or services sold to them or other aspects of their lives. Interviews may be conducted by mail, telephone, the Internet or, when appropriate, via focus groups. Specific duties vary according to the type of employer.