Definition
Programs that accept and, where possible, attempt to resolve complaints regarding the clarity of conditions of warranties, product guarantees and service agreements; problems with obtaining repair services, replacements or refunds as promised by the warranty or guarantee; or other similar problems.
URL Name
DD-1500-9850
Third Level Code
DD-1500
Taxonomy Code
DD-1500.9850
Parent Code
DD-1500
Family Code
D
Second Level Code
DD
Fourth Level Code
DD-1500-9850
Use References
Product Guarantee Complaints, Service Agreement Complaints
Publication Status
Online