Franchise Industry/Distributorship Agreement Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding misrepresentation of potential sales income or profits, failure to disclose facts about business and franchise relationships, failure to make promised refunds or other unethical franchise business practices. Also included are complaints about distributorships which sell products that are created and marketed by another company. Issues that lead to complaints (or later, litigation) by parties to the agreement may involve problems with availability of sufficient quantities of the product for the distributor to sell, frequency of price changes by the manufacturer, overly aggressive monitoring by the manufacturer, termination of the agreement by one party, but not both, and disagreement about changes that need to be made regarding the arrangement.