Cargo/Freight Agents

Individuals who arrange for and track incoming and outgoing cargo and freight shipments in airline, train or trucking terminals or on shipping docks. They expedite the movement of shipments by determining the route that shipments are to take and by preparing all necessary shipping documents. The agents take orders from customers and arrange for the pickup of freight or cargo for delivery to loading platforms. Cargo and freight agents may keep records of the properties of the cargo such as its amount, type, weight and dimensions. They keep a tally of missing items, record the conditions of damaged items and document any excess supplies.