Utah Division of Consumer Protection

DBA
Utah Division of Consumer Protection, DCP
A government consumer protection agency that serves Utah consumers through education and the impartial enforcement of statutes and laws. It also investigates general consumer complaints and potentially deceptive acts or practices involving consumer transactions, and student transcripts for certain closed post secondary schools.
Description:

Works to strengthen trust in Utah's commercial activities by protecting consumers through education and impartial enforcement. Investigates deceptive acts or practices involving consumer transactions.

Eligibility:
All residents of Utah and victims of Utah based businesses (includes out of state residents).
Service Hours:
M - F 8 am - 5 pm
Intake Procedure:
Walk in, call, email, or visit website.
Fees:
No cost
Service Contact Information:

US

Description:

Provides consumer education to the public on subjects such as automobiles, business opportunities, home buying and selling, home improvement, identity theft, internet fraud, spam, telemarketing, web scams, credit reports and repair, and obtaining closed school transcripts.

Eligibility:
All residents of Utah and victims of Utah-based businesses (includes out-of-state residents)
Service Hours:
M - F 8 am - 5 pm
Intake Procedure:
Walk in, call, or visit the website.
Fees:
No cost
Service Contact Information:

US

Description:

Accepts and investigates consumer complaints including charities, telemarketing, direct sales, scams, and education.

Eligibility:
All residents of Utah and victims of Utah-based businesses (includes out-of-state residents)
Service Hours:
M - F 8 am - 5 pm
Intake Procedure:
File a complaint on the website.
Fees:
No cost
Service Contact Information:

US

https://db.dcp.utah.gov/complaints.html
Description:

The division provides copies of student transcripts for certain post-secondary schools that have closed and a directory of other entities that provide student transcripts for additional closed schools. It does not provide high school or alternative school transcripts.

Eligibility:
Service Hours:
M - F 8 am - 5 pm
Intake Procedure:
Visit the website or call for more information.
Fees:
$30 per transcript
Service Contact Information:

US

dcp.utah.gov/closed-school-transcripts