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Utah Transit Authority

DBA
UTA
Provides public mass transportation system for Utah communities with services from Payson to Brigham City. Offers disability related transportation, discount transit passes, general paratransit/community ride programs, local rail services, local bus transit services, orientation and mobility training, park/ride facilities, and travel directions/trip planning.
General Paratransit/Community Ride Programs
Description:

The On Demand program is available to anyone wishing to travel in the Bluffdale, Herriman, Draper, Sandy, Riverton, and South Jordan (Southern Salt Lake County), as well as Rosepark, Poplar Grove, Fairpark, and Glendale areas (Westside Salt Lake County) providing Corner-to-Corner services that must start and end within the designated service area. Matches multiple riders headed in a similar direction into a single vehicle. Access to 2 Front-Runner and 5 Trax Stations. Program is accessed via a smartphone app.

Eligibility:
Requires a smart phone to access the app. Can accommodate 1 wheelchair at a time.
Service Hours:
Varies by service area
Intake Procedure:
Request ride via smartphone app. Requester will be advised where to go for pickup, typically arrives within 15 minutes and can wait for about 5 minutes, if requester needs to walk somewhere.
Fees:
Flat fee of $2.50 with discounted rides at $1.25 for seniors, persons with disabilities, youth, and people with qualifying income. No cash accepted, only credit or debit card, FarePay card, or through the app.
Service Contact Information:

US

support-slc@ridewithvia.com rideuta.com/Services/UTA-On-Demand
Discount Transit Passes
Description:

Provides a public mass transportation system for Utah communities with services from Payson to Brigham City. Offers disability related transportation, discount transit passes, general paratransit/community ride programs, local rail services, local bus transit services, orientation and mobility training, park/ride facilities, and travel directions/ trip planning.

Eligibility:
Seniors: 65 and older
Youth: 6 - 18 years (under age 5 ride at no cost when accompanied by paying adult)
Persons with Disabilities: As defined by the American with Disabilities Act (visit website for additional information.)
Low Income: Must be 19 - 64 years old and must be enrolled in one of the following DWS programs: SNAP, childcare, family employment program, medical assistance, HEAT, General Assistance (GA), Cash/Financial assistance (TANF), or HMIS (Homeless Management Information System). Household size and income guidelines apply.
Service Hours:
Call Center: M - Sa 6 am - 9 pm; Su 8:30 am - 5 pm
Intake Procedure:
Call or apply online. Once verified and approved, a reduced fare card will be issued to qualified applicant. Card expires 5 years after application (or when youth applicant turns 19) and renewal application will be required (if Pilot program is continued).
Fees:
50% off full fare.
Service Contact Information:

US

Park and Ride Facilities
Description:

Provides bus park-and-ride lots at Trax stations and at numerous bus stops.

Eligibility:
Some eligibility guidelines for reduced fare card and for ADA paratransit eligibility.
Service Hours:
Call Center: M - Sa 6 am - 9 pm; Su 8:30 am - 5 pm
Intake Procedure:
Call, email, or go online for detailed information.
Fees:
Vary
Service Contact Information:

US

Local Rail Services
Description:

Trax and FrontRunner (commuter rail serving Weber, Davis, and Salt Lake Counties).

Eligibility:
Some eligibility guidelines for reduced fare card and for ADA paratransit eligibility.
Service Hours:
Call Center: M - Sa 6 am - 9 pm; Su 8:30 am - 5 pm
Intake Procedure:
Go online for detailed information or visit UTA Trip Planner to find service in local areas.
Fees:
Vary
Service Contact Information:

US

Orientation and Mobility Training
Description:

Provides assistance in learning to plan, schedule, and ride UTA's fixed bus routes, TRAX light rail, and Frontrunner commuter trains.

Eligibility:
Para-Transit Bus Services are available in some areas. If you live in an area served by FlexTrans and you are approved to receive FlexTrans services, you must contact Medicaid to receive FlexTrans vouchers.
Service Hours:
Hours vary
Intake Procedure:
Call.
Fees:
No cost
Service Contact Information:

US

Local Bus Transit Services
Description:

Provides a public mass transportation system for Utah communities with services from Payson to Brigham City. Fleet includes buses, van pools, light rail vehicles, and commuter rail cars.

Eligibility:
Some eligibility guidelines for reduced fare card and for ADA paratransit eligibility.
Service Hours:
Call Center: M - Sa 6 am - 9 pm; Su 8:30 am - 5 pm
Intake Procedure:
Visit website.
Fees:
Vary
Service Contact Information:

US

Disability Related Transportation
Description:

A combination of fixed route accessible and curb-to-curb demand responsive transportation for eligible persons whose disability prevents them from functionally using the regular bus and TRAX systems.

Eligibility:
Para-Transit Bus Services are available in some areas. If residing in an area served by FlexTrans and if approved to receive FlexTrans services, contact Medicaid to receive FlexTrans vouchers.
Service Hours:
Call Center: M - Sa 6 am - 9 pm; Su 8:30 am - 5 pm
Intake Procedure:
Call for information if another bus pass is needed. Only Medicaid recipients may use the bus pass, which may not be used to go to work, school, or shopping.
Fees:
Vary
Service Contact Information:

US

Travel Directions/Trip Planning
Description:

Website provides users with a list of public and private transportation providers with cost, trip time, and other details to find the most appropriate option for their transportation needs.

Eligibility:
Some restrictions may apply for medical transportation.
Service Hours:
Hours vary by provider.
Intake Procedure:
Visit website.
Fees:
No cost for trip planning, fare may vary.
Service Contact Information:

US

Specialized Information and Referral
Description:

Referral line resource for individuals who need temporary assistance with finding transportation solutions and go through the application process for more permanent solutions.

Eligibility:
Individuals with disabilities, aging adults over the age of 60, and veterans.
Service Hours:
M - F 7 am - 5 pm
Intake Procedure:
Call.
Fees:
No cost
Service Contact Information:

US

rideuta.com/Rider-Info/Accessibility/Accessible-UTA/Coordinated-Mobility/Community-Resources